Policies
At Boston Ivy Hotels & Suites Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.
1. Information We Collect
1.1. Personal Information:
Name, address, email, phone number, and identification documents (e.g., passport, ID).
Payment information (e.g., credit card details, billing address).
1.2. Non-Personal Information:
Browser type, IP address, device information, and usage data when visiting our website.
Preferences and feedback regarding our services.
2. How We Use Your Information
We use the information collected for the following purposes:
To process reservations, payments, and confirmations.
To provide and improve our services and customer experience.
To communicate updates, offers, and promotional materials (with consent).
To comply with legal obligations, including anti-money laundering (AML) and fraud prevention.
3. How We Protect Your Information
We implement technical and organizational measures to safeguard your information against unauthorized access, disclosure, or loss.
Only authorized personnel have access to personal information, and they are required to maintain its confidentiality.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Third-party vendors assisting with payment processing, IT support, or marketing.
Regulatory Authorities: When required by law or for compliance with AML or legal obligations.
Business Partners: In cases of co-branded promotions or events (with your consent).
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect usage data. You may disable cookies in your browser settings, but doing so may affect website functionality.
6. Your Rights
You have the right to:
Access and review your personal information.
Request correction or deletion of your data.
opt out of marketing communications by unsubscribing via the link in our emails or contacting us.
Withdraw consent for data processing where applicable.
To exercise these rights, contact us at: bookings@bostonivysuites.com.ng.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
8. International Data Transfers
If your information is transferred outside your country of residence, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Updates to this Policy
This Privacy Policy may be updated periodically. Any changes will be communicated on our website or through other appropriate channels. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Boston Ivy Hotels & Suites Ltd
Address: No. 6 Ukpabi Asika Road, Fate, GRA, Ilorin, Kwara State, Nigeria.
Email: bookings@bostonivysuites.com.ng
Phone: 08064990344
