Terms & Conditions
1. General Information
1.1. These Terms and Conditions apply to all reservations, bookings, and agreements for accommodation, events, and other services provided by
1.2. Guests are advised to read and understand these terms carefully before making a reservation.
2. Reservations and Payments
2.1. Booking Confirmation: All reservations are subject to availability and must be confirmed with a valid payment method.
2.2. Deposit: A deposit may be required at the time of booking to secure your reservation. The deposit amount will be communicated during the booking process.
2.3. Payment: Full payment must be made upon check-in unless otherwise agreed. Accepted payment methods include cash, credit cards, bank transfer.
2.4. Cancellation Policy: Cancellations made 48 hours before check-in are eligible for a refund.
Cancellations made within 12-24 hours or no shows may result in a charge equivalent to one night’s stay or the full booking amount, depending on the terms of the reservation.
3. Check-In and Check-Out
3.2. Check-Out: Must be completed by 12:00 PM. Late check-out may incur additional charges.
4. Guest Responsibilities
4.2. Any damage caused to hotel property by guests, or their visitors will be charged to the guest’s account.
5. Use of Facilities
5.1. Guests are entitled to use the facilities available at the hotel, such as the pool, gym, and lounge, in accordance with the rules and regulations.
5.2. The hotel is not responsible for injuries, accidents, or damage resulting from misuse of its facilities.
6. Personal Belongings
6.1. The hotel is not liable for the loss or damage of personal items unless stored in a secure, designated area (e.g., the hotel safe).
6.2. Guests are advised to secure their belongings and notify hotel staff of any lost items immediately.
7. Data Privacy
7.1. The hotel respects your privacy and will only use personal information in accordance with applicable data protection laws.
7.2. By making a booking, guests consent to the collection and use of their personal data for processing reservations and providing services.
8. Liability
8.1. The hotel will not be held liable for circumstances beyond its control, such as natural disasters, government actions, or unforeseen events that may disrupt services.
8.2. The hotel’s liability for direct damages is limited to the amount paid for the services provided.
9. Amendments to Terms and Conditions
9.1. The hotel reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our official website and will take immediate effect.
10. Governing Law
0.1. These Terms and Conditions are governed by the laws of [insert country/state], and any disputes shall be subject to the jurisdiction of the courts of [insert location].
Boston Ivy Hotels & Suites Ltd
Address: No. 6 Ukpabi Asika Road, Fate, GRA, Ilorin, Kwara State, Nigeria.
Phone: 08064990344
Email: bookings@bostonivysuites.com.ng
